Digital Communications and upcoming innovations and its Effects on Future Employment
In the most recent decades, innovations and new ways of communicating digitally have evolved drastically. All over the world, these new technologies take over the lives of the human race. Starting with Apple and their continuous growth and innovations, the human race has conformed into a technology based world and society that takes over our lives. This is why it is important that the society must ask themselves “is digital communications stifling future jobs?” With more and more apps coming out to make simple things such as going grocery shopping, calling a tax or ordering food even simpler and more efficient than ever. Favor, Uber and Amazon allow their customers to order their products with no need for interactions with humans or employees. Favor, for example, allows their customer to order any sort of item to be delivered to where ever they are in just under an hour. This includes food, medicine, drinks, something that needs to be picked up, etc. All the customer needs to do is request what they want in the Favor app and the Favor representative will call the store or restaurant and request a pick up. The app allows the customer to track their order and contact the representative if necessary. Apps as these are taking over the need for customer service and employees; Favor takes care of many register lines, Uber takes care of Taxi Cab drivers and Amazon takes care of any employee in practically any store. Apart from the many reasons pertaining to our massive unemployment problem in United States today, it is shown that as more and more apps and innovations become relevant and even better than the previous, workers will slowly begin to lose more and more jobs to machines, apps and innovations.
In San Francisco, a local restaurant has done just this – a restaurant with no workers, well at least no visible workers. Customers walk in the restaurant to order their quinoa bowl on an iPad then proceed to a cubicle where they will find their quinoa bowl ready. Check out this insanely innovative restaurant here: http://www.npr.org/sections/alltechconsidered/2015/08/31/436377616/the-restaurant-with-no-visible-workers
As for the future who knows what will happen to employment rates if our society continues and grows on phenomenon’s such as these. It is only a matter of time before our whole world communications mainly through digital channels.
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